Issue affecting Filestack Antivirus service

Incident Report for Filestack

Resolved

The issue with the degradation of the Virus scan has been resolved. All queued items have been processed, and the service performance is now back to normal.

Posted Oct 23, 2025 - 20:35 UTC

Investigating

We have identified an issue affecting the Filestack Antivirus service. Users may experience intermittent errors and increased response times when processing workflow requests for virus detection. Our engineering team is actively working to resolve the issue and restore normal performance. Updates will be provided as more information becomes available

Posted Oct 23, 2025 - 19:23 UTC

This incident affected: Uploads.