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TLS 1.0 and 1.1 deprecation Dec 4, 09:00-10:00 UTC
In June last year we updated you on our plans to deprecate TLS 1.0 and 1.1 due to a mandate by the PCI Security Standards Council. However, year ago, we decided to not roll out the change to all our services due to number of legacy applications that still required TLS 1.0 and 1.1.

Since then, we’ve observed a significant reduction in legacy TLS traffic on our network and because most of the modern browsers now supports TLS 1.2+ and will drop support for TLS 1.0 and 1.1 in early 2020, we decided, as part of our continued commitment to maintain a secure platform, to deprecate support for TLS 1.0 and TLS 1.2 on all our services on December 4th.

Most of our customers will not be affected by this change as they are already using modern browsers and HTTP clients. .

If you are using Filestack APIs programmatically please verify with your programming language and operating system documentation that your HTTP client supports TLS 1.2. For example, Python 2.7.8 (and earlier) and Java 7 (and older versions of Android) do not support TLS 1.2 by default.

If your applications are using the Filestack Picker or CDN you can confirm browser version compatibility with your users by using SSL/TLS Capabilities of Your Browser and User Agent Capabilities list at https://www.ssllabs.com/ssltest/viewMyClient.html and https://www.ssllabs.com/ssltest/clients.html
Posted on Nov 4, 22:07 UTC
Past Incidents
Nov 18, 2019

No incidents reported today.

Nov 17, 2019

No incidents reported.

Nov 16, 2019

No incidents reported.

Nov 15, 2019

No incidents reported.

Nov 14, 2019

No incidents reported.

Nov 13, 2019

No incidents reported.

Nov 12, 2019

No incidents reported.

Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019

No incidents reported.

Nov 5, 2019

No incidents reported.

Nov 4, 2019
Completed - The scheduled maintenance has been completed.
Nov 4, 12:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 10:00 UTC
Scheduled - We would like to inform you that on Monday, November 4th between 9:00 AM and 10:00 AM UTC Filestack engineers will be performing a system update on our database cluster nodes.

This update includes number of performance improvements and security fixes. As usual, we will attempt to minimize impact during this maintenance window, however, some disruption should be expected due to the nature of this update. There will be an availability impact for about 30-60 seconds while cluster nodes need to switch.

Filestack's API and Developer Portal may be unavailable for this brief window, but cached CDN content will remain accessible.

If you have questions, we are here to help. Please reach out with any questions to support@filestack.com.
Oct 14, 20:21 UTC