Filestack
All Systems Operational
API Operational
Developer Portal Operational
Conversions Operational
Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 11, 2019

No incidents reported today.

Dec 10, 2019
Resolved - This incident has been resolved.
Dec 10, 20:55 UTC
Monitoring - CDN connectivity is back to normal and we are monitoring it closely.
Dec 9, 23:52 UTC
Investigating - We are experiencing increased error rate from CDN. Our engineers are investigating.
Dec 9, 20:49 UTC
Dec 8, 2019

No incidents reported.

Dec 7, 2019

No incidents reported.

Dec 6, 2019
Resolved - This incident has been resolved.
Dec 6, 14:18 UTC
Monitoring - We have identified the root cause of the issues and put solution in place. Engineers are currently monitoring this system closely.
Dec 5, 21:12 UTC
Investigating - We are experiencing issues with document conversion engine. Engineers are investigating.
Dec 5, 20:01 UTC
Dec 5, 2019
Completed - The scheduled maintenance has been completed.
Dec 5, 20:00 UTC
Scheduled - In June last year we updated you on our plans to deprecate TLS 1.0 and 1.1 due to a mandate by the PCI Security Standards Council. However, year ago, we decided to not roll out the change to all our services due to number of legacy applications that still required TLS 1.0 and 1.1.

Since then, we’ve observed a significant reduction in legacy TLS traffic on our network and because most of the modern browsers now supports TLS 1.2+ and will drop support for TLS 1.0 and 1.1 in early 2020, we decided, as part of our continued commitment to maintain a secure platform, to deprecate support for TLS 1.0 and TLS 1.1 on all our services on December 4th.

Most of our customers will not be affected by this change as they are already using modern browsers and HTTP clients. .

If you are using Filestack APIs programmatically please verify with your programming language and operating system documentation that your HTTP client supports TLS 1.2. For example, Python 2.7.8 (and earlier) and Java 7 (and older versions of Android) do not support TLS 1.2 by default.

If your applications are using the Filestack Picker or CDN you can confirm browser version compatibility with your users by using SSL/TLS Capabilities of Your Browser and User Agent Capabilities list at https://www.ssllabs.com/ssltest/viewMyClient.html and https://www.ssllabs.com/ssltest/clients.html
Nov 4, 22:07 UTC
Dec 4, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019

No incidents reported.

Nov 28, 2019

No incidents reported.

Nov 27, 2019

No incidents reported.